Return Policy
We want you to be happy with your purchase. However, if you must return an item the following is our return policy.
How do I return?
- Visit our returns portal (link also in footer)
- Enter your order number and email address to start
- Follow the instructions and select the items you want to return
- Once your request is approved, you will get a confirmation email with shipping guidelines
What items are returnable?
- Within 30 days from the original ship date
- In unused and resealable condition. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse or damage.
- In the original packaging with all the tags intact
What items are final sale?
The following items cannot be returned:
- Gift cards
- Discounted items - Final Sale
- Sale Items with Discount of 30% or More
- Jewelry
- Hair Accessories, Hats & Caps
- Hosiery
- Lingerie
- Intimates
- Face Masks
- Handbags
- Bodysuits
- Swimwear
The item I received is damaged!
If the purchased product is faulty, reach out to us within 7 days of the delivered date.
Can the items be exchanged?
We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.
How will I receive my refund?
Refunds will be in the form of store credit ([email protected]?v=1655567251" alt="victoravery">